By locking the Echo down Amazon is attempting to drive users to their music hosting service ($25 per year for 250,000 song storage) for those who want to play their own ripped music. But in this case my minor gripe about the fee when using that app is due to Amazon locking down the Echo forcing someone to spend MORE money (on top of the $179 at the time cost for the Echo) just to use the device in a way many (I assume) expected to use it. The sad reality is that people have become accustom to “free” apps or programs. Something worthwhile is worth some money. I imagine most of these gripes come from the Napster generation who thought everything should be free. Western Digital does not provide installation, configuration, troubleshooting or technical support for third party partner or vendor products.I also am a little tired of hearing a “negative” of some of these assistants and apps have a cost involved no matter how little it may be. Western Digital Support cannot help with third-party software. View the Use of Third-Party Software or Websites disclaimer. Western Digital does not provide support for Twonky DLNA Server thumbnail generation or DLNA Client thumbnail viewing issues.Twonky will also look for the following files: Folder.jpg, AlbumArtSmall.jpg, folder.jpg.In case TS did not find embedded album art in the media item itself, it will look for a file that has the same filename as the content, but with extension `jpg` or 'thm'.Twonky Server (TS) will try to extract embedded album art from mp3, mp4, ogg, wma, wmv and jpg files.For media items the following steps are taken to provide the best possible album art. Twonky Server can provide album art for items and containers. Twonky Media Server 7.2.9 Supported File Types For an alternate media player suggestion, please refer to Answer ID 19287 Alternate 3rd Party Apps and Programs.There are multiple encoding standards that each container support and not all devices support all encodings. Video file types are called containers.Please refer to your media player user manual for more information. Some media players may not support the playback of all files.
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